Six sigma methodology





Six sigma is a special methodology which provide special organization tools to improve the capabilities of any business process. It helps to increase the performance by decreasing the process variations. However it defect deductions and helps to improve the profit, make quality products and services and to develop the employee morale.

Six sigma has begun in 1986 Motorola Ink in the USA. It has been based on statistical method and it was used to reduce variations in electronic manufacturing processes. But now it is use as a business encompassing methodology in world.

There are three key elements of six sigma process improvement. They are,


            Customers  

 customers are the people who define the quality of a product. They are expecting a better reliability, performance, on-time delivery, service, competitive price etc.so it is important to provide facilities for a good customer feedback.

            Processes 

in businesses quality is define by the customer. We can understand customers’ feelings by their transaction life-cycle. This helps to understand the weak area in process of business and we can improve them.

            Employees 

In a company every employee should have opportunity to focus their abilities for customer satisfaction. Also every employee must engage in sis sigma process and everyone should have a well-defined role in business process.

When discussing about six sigma there are two key methodologies.

  1. DMAIC :- this is use to improve the existing business process. It is a data-driven quality strategy for improving process.
  2. DMADV :- It is a data-driven quality strategy for designing processes and products. This is use to create new products and processes.


Let’s discuss what are main five phases in six sigma.



                Define phase 


Here we define customer requirements, project goal and objectives, boundaries, team members etc. Also here we develop the project charter document and SIPOC process map.

               Measure phase 


Measure the process according to customer needs. Develop the plan. Compare data to identify issues and shortfalls.


               Analyse phase 


Determine the variations in the process and analyse them. There are five specific types of analyses as source analyzing, process analyzing, data analyzing, resource and communication analysis.

               Improve phase 


Improve the process to reduce variations and we use this phase to identify improvement breakthroughs, identify high gain alternatives, to design future state etc. Here we implement an enhanced plan.

               Control phase 


Control process variations to meet customer requirements. There are four specific aspects of control phase as quality control, standardization, control methods and alternatives and responding when defects occur.



There are many advantages of six sigma. It helps to increase organization’s revenue by streaming process. That means it helps to lot of things efficiently with less time with few resources. And also it helps to reduce costs by removing wastes from the process. Increase the efficiency is another advantage. That means six sigma enables us to create efficient process which helps to deliver more products and services with customer satisfaction. Not only that, six sigma develops effective employees by involving employees in improvement process. They become the best resources to understand how to improve the efficiency and effectiveness of business processes. Six sigma helps in healthcare, technology, financial services too.

Now I think you would be able to take a basic idea about six sigma.it is a methodology which use to improve the business process with a good quality. There are key elements and main five phases in six sigma methodology. There are many advantages of six sigma that helps to improve a good product.


Thank you...........! 



Nimna Sandeepani




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